Frequently
Asked Questions

For everyday care, use a soft, dry brush to remove any matcha left behind after use. When a deeper clean is needed, hand wash the parts with mild soap and water.

Dry every part completely before reassembling, refilling, or storing the canister. Hand washing is recommended for the best long-term performance.

Yes. Flow Sifter is designed to store and sift matcha from the same canister, so it can stay ready for your daily routine.

Keep the inside dry and close the canister after use. It can be stored on the counter or in the fridge. If refrigerated, keeping it closed while it begins to return toward room temperature can help reduce condensation when opened.

Flow Sifter comfortably stores about 80 grams of matcha, with a maximum capacity of approximately 100 grams. The exact amount may vary slightly depending on the density of the matcha.

Flow Sifter features a stainless steel construction with a minimal, counter-friendly form designed for everyday use.

We currently expect to begin shipping Kickstarter rewards in December 2026. This is an estimated fulfillment date rather than a guaranteed delivery date. Timing may vary by region, and international deliveries can take longer due to transit and customs processing. We’ll keep backers updated throughout production and fulfillment.

Our planned flat-rate Kickstarter shipping is CA$9 within Canada, US$9 to the United States, and £9 to the United Kingdom. Any applicable duties, taxes, or import charges are separate unless the campaign or checkout clearly states otherwise.

Email us at Jacky@flowsifter.com and we’ll be happy to help.